Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. All products must be checked for damage at delivery. Any damaged products must be returned withing 14 days of delivery. damaged products over 14 days the owner is responsible for shipping. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. There will be a 15% restocking fee. If the product has been opened and/or assembled you cannot return. If you have an exchange for the same dollar amount as the original purchase, the owner is responsible for return shipping. Please mail your package in a prepaid, insured, traceable method to the address below. Home Supply Warehouse 36 Whittier Rd. Wakefield Ma, 01880